Doc's Place

© 2008, Michel Grover. All rights reserved.
Chapter 22 | Part 7
Thursday, November 1, 1984

After discussing progress with Peter over the phone for twenty minutes, I begin reviewing stacks of photo proof sheets from the Aces—photos of guns and associated memorabilia for display in the museum when it opens next year. I've selected cover shots and most interior photos. Scribble notes for use in captions and references in text. Use a jeweler's loupe to find attention-grabbing close-up photos.

Suddenly, Louise is standing beside me. When I look up, she says, "Dick wants us in his office, now. Please remember to address Peter Marriott as Mr. Marriott, Jill. He has asked that all of us address him in this manner, as a show of respect." In Dick's office, I lean against a window frame looking out on Virginia Street. "Please sit down," he says as he dials.

Ignoring him, I look at Louise and say, "Good morning." Louise nods.

When Peter answers, Dick says, "Louise and I are here with Jill, Mr. Marriott."

"Good morning, everyone," says Peter. When we answer, he asks, "How are our projects proceeding, Jill?" He and I have discussed this already, but he wants to discuss it again with Dick and Louise in the room.

"I've distributed the first issue of Doc's Talks," I say from where I lean against the window frame. "The historical foundation representative called to say that they are looking forward to the rest of the series. If the other issues are of similar quality, they will reprint excerpts as part of their Casino Americana series."

"Delightful," says Peter. "Anything from the publication review boards?"

"Haven't heard from any," I say.

"Louise has heard from four," says Dick. "Every one says that they will give Doc's Talks their highest award for an individual issue. They are excited about seeing subsequent issues."

"Can't say I'm surprised after seeing it myself. Anything from our patrons, Dick?"

"We'll have to reprint another two thousand copies to meet the demand," says Dick. "By the way, Kevin decided to put an issue in each invitation to a high roller. Kevin predicts a three percent response rate based on test samples. All respondents played in the casino and praised the magazine to a floor supervisor."

"Well, looks like we may all get our bonuses for fourth quarter after all," says Peter, "and how are the employees responding?"

Louise speaks up and says, "They think it's the best issue we've ever produced, Mr. Marriott. They're bursting with pride and enthusiasm."

Peter asks, "What do you say, Jill?"

"You'll love the next one," I say to the phone.

"Wonderful," says Peter, "and how's that coming along?"

"I was working on it when Louise asked me to join this meeting," I tell him.

"We'll let you get back to work in a moment, Jill," says Peter. "How is your other project going?"

"We'll join Glenn's meeting at ten this morning," I say in reply. "Morty at eleven and then the day shift managers' meetings this afternoon."

"Sounds promising," says Peter. "Are you receiving all the support you need from Louise and Dick?"

Dick lifts his eyes slowly to meet mine as I pause. Peter and I discussed this and decided to include the pause. Finally, I say, "No complaints, Peter."

Dick releases a sigh of relief, and then stares at me. Louise is staring at me as well.

"You're certainly holding up your end of the bargain, Dick," says Peter. "You said that you would provide Jill with unqualified support and you have. Anyone have any questions or comments before we adjourn?"

No one says anything so Peter disconnects.

Looking at me, Dick says, "Looks like you're staying. Thank you for not ratting me out." When I say nothing, he says, "My order still stands. I don't want you in any of my executive or staff meetings. Is that understood?"

"Understood," I say.

"One more thing. Louise, why didn't you tell Jill to address Mr. Marriott formally? She called him Peter during our conversation."

"I did, Dick," says Louise. "In fact, I told Jill before we came in here."

Looking at me, Dick asks, "What do you have to say for yourself?"

"Peter didn't complain," I say.

"That's it," he says. "Louise, write up Jill Price for insubordination. I want to see it signed and on my desk within the hour. Both of you go," says Dick.

As we step out, Louise indicates that I should follow to her office. Inside, she closes the door, sits down and begins writing on letterhead. Still writing, she says, "What's the matter with you, Jill? Despite my verbal request, you insist upon calling Mr. Marriott by his given name."

"Peter doesn't seem to mind," I tell her.

She extends the sheet of paper, which probably documents my insubordination. "Please sign and date it," says Louise. When I do not respond, she signs and dates it. "It still goes in your file, Jill. Are you sure you want this?" When I shrug, she asks, "Why are you fighting us on this, Jill? It's important."

Ask, "Anything else? I'm on deadline here." When she waves a hand in dismissal, I turn, open her door and leave.

At ten, I join Glenn's meeting with his executive staff in the conference room for the videotaping and training. Dick attends as well. As I move to sit beside Liz, Dick hurries over and says, "You said you wouldn't attend." Sitting, I look at him.

He stands beside me for a moment. Looks at his watch as people gather for the executive staff meeting, walks back to his chair and Glenn starts the meeting on time.

The video review and debriefing afterward proceed smoothly, bringing up some positive and only a few items of constructive criticism for Glenn to work on for next time. Since Liz is running the project, I pass my comments to her. She then brings them up with Glenn.

We move on to Morty's meeting, which also goes well. That afternoon, we have two sessions'one with each of Glenn and Morty's day shift managers.

Afterward, Liz and her team are ecstatic that the training is going smoothly. Flushed with initial success, they talk about the positive effects that this training may have. We discuss the afternoon meetings we'll have with the swing shift managers. Liz states that if the training continues to go this well, the first six candidates will graduate after a few sessions. Once Liz dismisses Samantha and Thomas, we look at one another.

With a slight frown and a smile, Liz asks, "What?"

"I've been protecting this project from Dick, Liz."

Leaning forward and narrowing her eyes, she asks, "Are you going to tell me why he hates you?"

Ignoring her question, I say, "He may approach you about putting the project on hold or even killing it. Just acknowledge his order."

"Then what? Walk out and start my business a few months early?"

"Within a day, Dick will tell you to proceed as scheduled."

She looks at me. "Tell me what the hell you have going on here, girl." When I give her no reaction, she asks, "You have something on him, don't you?"

Standing, I walk to the door. Looking at her, I say, "By the way, I plan to go away for the holidays but I'll be back in early January." When Liz just stares at me from her desk, I leave her. Sitting in Louise's office, I chat about the sessions with her. Give her a general, positive report.

Louise is excited, telling me that the employees seem elated over the new atmosphere at Doc's Place. She pauses and glances up at the doorway. "Oh good. Jill, someone I want you to meet. Marion Drull, this is Jill Price."

Turn my head slowly and look up at him standing beside my shoulder. Glance at his offered hand and then turn to look at Louise again.

Marion joins us, moving around me to sit in the other chair facing Louise across her desk. "Are you talking about the videotaping and training sessions?" he asks.

Standing, I say, "We're on schedule, Louise. I'll let you know when I have something for review." She stares at me, her mouth slightly open, as I walk away. In my office, I grab my keys, shut off the light and boogie for the door.

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Doc's Place Chat
© 2008, Michel Grover.
Chapter 22 | Part 7
Summer 2012

Lucia :
Mic has posted in the left frame paragraphs from Doc's Place, one of his copyrighted stories. I'm moderating chat here in the right frame. I post every day, but I don't post everything. I have formed a secondary group from which I may also post comments.

Maria :
Jill first uses Peter's given name in a teleconference among Peter and the original Doc's Place executives in Las Vegas and Morty and Glenn in Reno on Oct 2, her second day of employment, in dp7:2. Until the date in this story part, a month after Jill's date of hire, Jill has referred to Peter as Mr. Marriott while meeting with others at Doc's Place. This is the first time Jill uses Peter's given name in a meeting with Dick Scope and Louise.

Les :
Louise writes her up and places the letter in her personnel file, which seems anti-climactic after Dick tried and failed to fire Jill.

Alan :
I'm sure everyone remembers this point, but when Jill mails this letter to Stephanie for Jill's file, Stephanie will just shred it. Right, Steph?

Steph :
Yes, I shredded all such letters.

Marcus :

All of Jill's efforts have an extremely positive effect on casino business, public perception and employee morale. One would think the executives would think of ways to reward Jill instead of trying to find ways to criticize her. The CEO reprimands Jill in front of her boss after trying to fire her. Her boss, Louise, reprimands her verbally and in writing. Unless Peter is on the call with them, both Louise and Dick speak to Jill brusquely. Dick always speaks to Jill in a curt and disrespectful manner despite the fact that she is one of his most productive managers.

After seeing this pathetic display of executive behavior toward a manager with such positive and substantial results, combined with what Larry Witty told us a few sessions ago, it wouldn't surprise me to learn that Dick Scope speaks to all his executives and managers in this manner. What's sad is that his example will affect the way some of his executives treat their managers and so on down the hierarchy.

Maria :
Dick Scope does compliment Jill twice while Peter is still on the conference call. Dick tells Peter that the first Doc's Talks issue will get 4 awards and will require a reprint of 2,000 copies to meet demand. The only other positive thing Dick says to Jill is that it looks like she's staying. He thanks her for not ratting him out, but then he turns around and orders her not to appear in any of his meetings. Of course, Dick forgets the lesson Jill tried to teach him earlier: understanding is not agreement.

Alan :
Now that Louise has hired Marion Drull, Jill is making pointed efforts to annoy Louise, because Louise is next on her hit list. With Marion on board, she has no use for Louise any longer. We can expect Jill to take more direct action against Louise.

Suze :

Jill dribbles out information to Liz on a need-to-know basis only, even refusing to acknowledge, let alone answer the poor woman's direct questions. Liz is one of Jill's strongest and most effective allies. Why doesn't Jill take Liz into her confidence—at least a little?

Doug :

Liz is a strong ally, but I would argue that Kevin, Carlos, Morty and Glenn are Jill's most effective allies, Suze. Liz loses effectiveness as an ally with executives because, by her own admission, she lacks confidence around powerful people.

As far as acknowledging the questions Liz puts to her, Jill is playing Liz in the most effective way possible, given the strengths and weaknesses that Liz has displayed thus far. Trusting Liz with any more information than the absolute minimum she must have to fulfill her function is simply too dangerous.

Suze :

Liz is tougher than Jill—or we, for that matter—give her credit. As Liz told Jill, she stood toe to toe with the executives and defended her project in Jill's absence, with no support from Louise at all.

Doug :
No one is saying that Liz is not tough, Suze. I'm just saying that Jill is wise not to trust Liz with information that Liz does not need to succeed. Another way to say it is that Liz is tough but she's not tough enough. If Jill were to trust Liz with confidential information about her true reporting relationship with Peter, and Liz were to let slip that information to the wrong person, it could jeopardize Jill's mission and her relationship with Peter. Any benefit to Jill or her projects that she might glean from taking Liz into her confidence, however slight, is not worth the risk, so Jill doesn't do it. Limiting the information she gives to Liz is a smart move on Jill's part.

Suze :
Jill doesn't give Liz enough credit, and neither do you, Doug. That's all I'm saying.

Benny :
Give it up, Doug. You know you're wasting your time and energy when she begins repeating herself. Take my advice and move on.

Doug :
I thought Suze had learned her lesson because she retracted her baseless accusation against Jill back in dpc22:3 and she didn't react even though I baited her. Obviously, Suze hasn't learned a damn thing. Thanks, Benny; I'll take your advice and drop it.

Suze :
Both of you should notice how pathetic you seem when you resort to ad hominem attacks.

Benny :
I hadn't resorted to such an attack yet, Snuze. If I had, I would have said something such as, `Our friend Moby is too mentally lazy to acknowledge that reasoned, logical arguments exist, let alone admit when she's lost one.' Now that is an ad hominem attack.

Les :

Today in the story is Jill's one-month anniversary date at Doc's Place, so let's review her status. Both projects on Jill's open agenda have full budget approval, are well under way and receiving superior reviews. Her hidden agenda listed two target groups—the warehouse crew and the 4 top executives—and both are gone. As Jill originally proposed, at one month she has begun working fewer hours while still achieving objectives. Based on Jill's original plans and agreements with Peter, she is doing a superlative job. Does anyone have any other comments? Marcus, Suze?

Marcus :
As I mentioned earlier, Jill's efforts are having a positive effect on casino business, public perception and employee morale. She is delivering on her part of the bargain with Peter and, after only one month, is well on her way to receiving her first bonus.

Suze :
I renew my objection to the items on Peter's and Jill's hidden agenda. This behavior may be legal, but it is beyond unethical; it is disgusting. Instead of receiving bonuses for such behavior, they should receive condemnation. The fact that I am the only one in the group voicing this objection should make all of you ashamed as well.

Kili :
Oh yes, but no permanent, developmental changes yet. Nevertheless, Jill exhibits quite a change from earlier in the week. Consider this: how does one know whether Jill is happy or not?

Les :
The group notes your comments and thanks you both. Kili, we haven't heard from you yet this session. Have you noticed any changes in Jill's behavior?

Kili :
Actually, we don't have to guess because we have an expert on Jill's mood as displayed in her behavior. That expert is Jill's godson and adopted nephew, Bill Jr. What say you, Bill?

Bill Jr. :
In this story part, Jill is happy. In fact, she's enjoying herself thoroughly. Throwing her weight around, pissing people off, ignoring direct orders and questions, Jill is at her best and as happy as you'll ever see her. Oh by the way, Kili, thank you for injecting your fresh perceptions into our discussions, which had become rather staid of late.

Kili :
Why, thank you, Bill. I'll try to keep my injections as pithy as possible.

Bill Jr. :
Ha, I could be in love. Say, Kili, have you considered the advantages of polygamy?

Kili :
Like that would work. I love you too, but the first thing you'd have to figure out is how to enter my room intact, let alone my country. By the way, my love to the wife and kids, wee Willy.

Bill Jr. :
Ouch, Cyril was right. You are tough. I'll admire you from afar, lady.

Kili :
Wise choice, lord but methinks thou doth protest with too little.

Bill Jr. :
Give me a minute . . . or a year to think of a suitable riposte. Perhaps my family and I will change our vacation plans and invade Bengaluru, Kili.

Kili :
You'd be welcome, Bill, and bring your godmother. I'd like a shot at the title.

Bill Jr. :
Uh, be careful of what you ask for, Kili.

Les :
Well, I'll be damned if you're not correct, Bill. Now that I read this story part again, I can see it in Jill's behavior, timing and movements. She's enjoying herself thoroughly.

Suze :
This isn't helping your status in the primary group in my opinion, Kili. Now you tell us that in addition to Jill's deplorable ethics and agenda, she also behaves in a disrespectful, dismissive manner toward her superiors and co-workers because she's happy. If you agree with Bill that Jill is enjoying herself in this part, what does that say about you?

Kili :
Greetings to you too, Suze. Keeping your exhalations close to the surface as usual, I see. In fact, I agree with both Les and Bill that Jill is happy and enjoying herself. Despite getting fired and having a bad couple days, Jill is in her element, moving her agenda forward at an increasingly rapid rate and, as Bill says, pissing people off.

Benny :
Ha, I love these double entendres. I can't wait to meet you and your daughter, Kili. I hope she's as witty and acerbic as her mother.

Kili :
Oh, Vani is witty but sweet, Benny. At present, her lights tend toward the martial arts, science, English and music.

Let us pause the action and with our most powerful spotlight, put the focus on Marion Drull. We first saw him in the last story part but the script had not yet given him any lines. He just stood there, looking thick and pleasant until Louise left and Marion obediently followed.

Resume the action once more. In this story part, Marion appears suddenly. Standing in the office doorway, uninvited and unannounced, he distracts Louise just as she is explaining to Jill about the new level of employee enthusiasm. After successfully interrupting this meeting between his boss and another manager and after putting his boss off her train of thought, Marion manages to elicit an introduction and pull Jill's focus as he offers his hand in greeting.

Now, pause the action and step it forward frame by frame from Jill's perspective. Read the line carefully, "Turn my head slowly and look up at him standing beside my shoulder." The spotlight mercilessly reveals the grandeur of Marion's ego and stupidity. Not only has he interrupted the meeting and his boss' train of thought, not only are his balls within easy reach, but also he extends his hand.

All Jill has to do is snatch his hand with her right and pull it down as she grasps his balls with her left hand, lift and force him into the floor, twisting him slightly just as his face impacts the floor and drive all 100kg of his frame down, snapping his neck, killing him instantly. No, reverse that film. After all, Marion is not a rapist and a murderer deserving of death; he is simply rude. Jill merely looks at him, glances at his hand and turns to look at Louise again.

Without an invitation, Marion joins the meeting, stepping between Jill and Louise to sit next to Jill and across from Louise. Finally, Marion has a line, a question, which he delivers after seating himself.

Ignoring her boss' interrupted thought as well as Marion and his question, Jill stands, says we are on schedule and begins to leave as Louise stares, her mouth open. In the next second, Jill is gone.

Jules :
Holy shit, Kili, I've never read literary criticism like that before now. I was afraid I wouldn't understand half of what you wrote, but I understand you fine. Aren't you supposed to quote and refer to other literary works?

Kili :
I was trying to keep it light for your sake, Jules, you old reprobate. If I were to begin drawing parallels between Jill's tenacious deviousness and a character in a literary work, I would begin with the Marquise de Merteuil in Choderlos de Laclos' Les Liaisons dangereuses. How's your new family by the way?

Jules :
Just fine, thanks Kili. I love it when you slap me around.

Kili :
You're too sweet and sensitive for that. I will make you cry though. Recall that road trip you took the summer before your senior year in high school. One morning, you and your buddy were standing with your backs to the ocean when a tanned babe in a bright, green bikini snapped your photo. She asked for your names and a brief quote. Do you remember?

Jules :
How in the name of sweet Jesus could you possibly know about that?

Kili :
That babe in the green bikini was a photographer for the local newspaper and Vani dug up the photograph. She had it blown up and made into a poster, which is hanging on the wall of her room. She made a copy. Would you like her to send it to you? Admit it, Jules, you're crying.

Jules :
Yes, please. Why does Vani have a poster of me in her room?

Kili :

She thinks you're beautiful—at seventeen, anyway.

Amalie :
Please send a copy to me as well, Kili and Vani. I love Julesie too.

Lupita :
You'd better make multiple copies and take orders, Kili and Vani. A lot of us want that poster.