"Excuse me, Jill?" Louise is standing in my doorway, the plans in hand. She says, `I'm ready to review these now."
"Sure. I'll be right there," I tell her and make for the bathroom. Sally, Dick's purchasing coordinator, is just outside the Personnel door, talking to Liz. After I wash up, I see she is still there.
Sally is telling Liz, ". . . used to being talked to in that way, and I do not appreciate it." She looks directly at me.
As I walk by, I goose Liz with my thumb. Liz gives a little jump but I don't look at her until I am rounding the corner and Sally is ranting again. Liz sneaks me the finger.
When I sit down in her office, Louise begins praising both plans. She understands exactly what I intend to do, how I will do it, when, how I intend to measure results and what each plan will cost. However, Dick Scope must review each plan's budget, approve allocation of the resources and recommend the plans to Peter, who has final approval.
Wonder how Louise decided that she liked the plans so quickly until she tells me that she called Mr. Marriott, and he reacted favorably. Casually, I say, "I suggest you ask Mr. Marriott to make this effective despite successions among Doc's executives."
"Good idea," she says, and jots it down. Pausing, she asks, "What if he asks why?"
"Anything a new executive does not create is bad by definition," I say with a shrug. "A new executive may kill both plans."
She nods, jotting that down too. Louise taps the pad with her pen. This must be another pregnant pause designed to invite the underling to volunteer information, ideas or misgivings. Finally, Louise says, "There's something else." After another long pause, she says, "About leaving the property in the middle of the workday."
Without moving, I look at her.
"Don't do it," she says.
"Why?"
"The reason is. . . . She stops, looking at the pad. "We don't do that here."
"Louise, I have to move around to be effective." Place my index finger on her desk and say, "You expect me to make things happen so trust my judgment." Withdraw my finger.
Louise looks like she's not certain whether she's furious or shocked. Finally, she says, "Traditionally, we run a tight ship here at Doc's. Even managers do not come and go as they please. During their shift, they stay on property."
Wait patiently, watching her.
"However," she says with obvious caution, "This is your second day. How would you know? After all, it's not a written policy."
"Besides, my position is different from others in a casino," I say gently. "I have to meet frequently with photographers, designers and printers."
"All right, I'm going to make an exception in your case, Jill," says Louise. "As a professional courtesy, I'll risk accepting your judgment about leaving the property to do your job."
"I will call you from wherever I'm at so you'll know what I'm doing, Louise," I tell her. "Deal?"
"Deal," she says with a smile. "I do trust you, Jill. And I appreciate your calling me as you move around." When I smile in return but say nothing, she looks down at the plans on her desktop and says, "Well, I guess we should discuss these in detail."
"I'd like to bring in Liz because I need her help on the exec comms plan."
"Officially, neither plan is approved yet," she says. "Mr. Marriott's reaction over the phone was quite favorable, however."
"You know him. Does he expect action?"
Louise frowns. "Perhaps we could give Liz a verbal overview today and then let her read the actual plan."
"Do you have any questions about the communication plan before including Liz in the process, Louise?"
Louise flips a couple of pages and says, "This peer review section under quality is brilliant, Jill. Are you certain the magazine will get re-printed by the foundation and then receive these awards?"
Smile and say, "Not that plan. I need Liz's help on the executive communication plan."
"Oh hell, let's just bring her in," she says, and moves her hand toward the phone.
Reach over and touch Louise' wrist with two fingers.
"How about I walk over and ask her to join us?"
"Okay," she says. "Go ahead. I have to make another phone call. Back here in ten minutes?"
"Roger that," I tell her. Walk back to my office, pick up copy number three of both plans, shove them into the back of my pants, straighten my suit jacket and head for Liz' office. Sally's in there raving again. Step to George's desk, wink at him, pick up his phone and call Liz. When she picks up the phone, I tell her, "I'm at George's desk. Let me in, now."
"Okay," she says. A moment later, Liz walks Sally out of her office, apologizing profusely.
Follow Liz inside and close the door. Turning to her, I pull the plans out of my pants and hand them over. "You do not have these."
She takes them and nods, keeping her eyes on mine.
"Read the top one a couple times now, hide both plans in your desk and then walk into Louise' office five minutes from now. Got it?"
"Got it," she says, holding up the plans. "Will I like this?"
"No," I tell her with a smile as I open the door and ease out, "You'll love it." Close her door and head for the bathroom even though I don't need to go. Sally's head disappears into the purchasing office up the hall.
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