Doc's Place

© 2008, Michel Grover. All rights reserved.
Chapter 6 | Part 1
Tuesday, October 2, 1984

"Excuse me, Jill?" Louise is standing in my doorway, the plans in hand. She says, `I'm ready to review these now."

"Sure. I'll be right there," I tell her and make for the bathroom. Sally, Dick's purchasing coordinator, is just outside the Personnel door, talking to Liz. After I wash up, I see she is still there.

Sally is telling Liz, ". . . used to being talked to in that way, and I do not appreciate it." She looks directly at me.

As I walk by, I goose Liz with my thumb. Liz gives a little jump but I don't look at her until I am rounding the corner and Sally is ranting again. Liz sneaks me the finger.

When I sit down in her office, Louise begins praising both plans. She understands exactly what I intend to do, how I will do it, when, how I intend to measure results and what each plan will cost. However, Dick Scope must review each plan's budget, approve allocation of the resources and recommend the plans to Peter, who has final approval.

Wonder how Louise decided that she liked the plans so quickly until she tells me that she called Mr. Marriott, and he reacted favorably. Casually, I say, "I suggest you ask Mr. Marriott to make this effective despite successions among Doc's executives."

"Good idea," she says, and jots it down. Pausing, she asks, "What if he asks why?"

"Anything a new executive does not create is bad by definition," I say with a shrug. "A new executive may kill both plans."

She nods, jotting that down too. Louise taps the pad with her pen. This must be another pregnant pause designed to invite the underling to volunteer information, ideas or misgivings. Finally, Louise says, "There's something else." After another long pause, she says, "About leaving the property in the middle of the workday."

Without moving, I look at her.

"Don't do it," she says.

"Why?"

"The reason is. . . . She stops, looking at the pad. "We don't do that here."

"Louise, I have to move around to be effective." Place my index finger on her desk and say, "You expect me to make things happen so trust my judgment." Withdraw my finger.

Louise looks like she's not certain whether she's furious or shocked. Finally, she says, "Traditionally, we run a tight ship here at Doc's. Even managers do not come and go as they please. During their shift, they stay on property."

Wait patiently, watching her.

"However," she says with obvious caution, "This is your second day. How would you know? After all, it's not a written policy."

"Besides, my position is different from others in a casino," I say gently. "I have to meet frequently with photographers, designers and printers."

"All right, I'm going to make an exception in your case, Jill," says Louise. "As a professional courtesy, I'll risk accepting your judgment about leaving the property to do your job."

"I will call you from wherever I'm at so you'll know what I'm doing, Louise," I tell her. "Deal?"

"Deal," she says with a smile. "I do trust you, Jill. And I appreciate your calling me as you move around." When I smile in return but say nothing, she looks down at the plans on her desktop and says, "Well, I guess we should discuss these in detail."

"I'd like to bring in Liz because I need her help on the exec comms plan."

"Officially, neither plan is approved yet," she says. "Mr. Marriott's reaction over the phone was quite favorable, however."

"You know him. Does he expect action?"

Louise frowns. "Perhaps we could give Liz a verbal overview today and then let her read the actual plan."

"Do you have any questions about the communication plan before including Liz in the process, Louise?"

Louise flips a couple of pages and says, "This peer review section under quality is brilliant, Jill. Are you certain the magazine will get re-printed by the foundation and then receive these awards?"

Smile and say, "Not that plan. I need Liz's help on the executive communication plan."

"Oh hell, let's just bring her in," she says, and moves her hand toward the phone.

Reach over and touch Louise' wrist with two fingers.

"How about I walk over and ask her to join us?"

"Okay," she says. "Go ahead. I have to make another phone call. Back here in ten minutes?"

"Roger that," I tell her. Walk back to my office, pick up copy number three of both plans, shove them into the back of my pants, straighten my suit jacket and head for Liz' office. Sally's in there raving again. Step to George's desk, wink at him, pick up his phone and call Liz. When she picks up the phone, I tell her, "I'm at George's desk. Let me in, now."

"Okay," she says. A moment later, Liz walks Sally out of her office, apologizing profusely.

Follow Liz inside and close the door. Turning to her, I pull the plans out of my pants and hand them over. "You do not have these."

She takes them and nods, keeping her eyes on mine.

"Read the top one a couple times now, hide both plans in your desk and then walk into Louise' office five minutes from now. Got it?"

"Got it," she says, holding up the plans. "Will I like this?"

"No," I tell her with a smile as I open the door and ease out, "You'll love it." Close her door and head for the bathroom even though I don't need to go. Sally's head disappears into the purchasing office up the hall.

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Doc's Place Chat
© 2008, Michel Grover.
Chapter 6 | Part 1
Summer 2008

Mic :
In the left frame, I'm posting Doc's Place, one of my copyrighted stories. I'll post a part of a chapter, wait for a while so people may leave comments or questions and then post those I find interesting.

Suze :
Well Jill, you made Louise back off about staying on property. In fact, why did she bring it up if she wasn't going to insist?

Maria :
Good question, Suze. Louise doesn't concentrate well either. Notice how they've been discussing the communications plan and Louise starts asking about the publications plan. She's starting to lose it already.

Jules :
Liz pretty good people, Carlos?

Carlos :
She's rough around the edges but, yeah, she's one of the best.

Jules :
She's the ER Manager, right? Does she read people pretty well?

Carlos :
Yeah, she's Employee Relations Manager, and she reads people really well. Liz is an excellent listener and gives good, down-to-earth advice. The employees really liked Liz.

Jules :
Jill, didn't you say that you had interviewed with Liz before you interviewed with Peter?

Jill :
Yes, I did. In fact, I did a brief intake interview with George, then interviewed with Liz and then with Louise before finally interviewing with Peter, which you read about in detail.

Jules :
Do you mind providing more detail on those interviews?

Lucia :
Of what use is that detail to us, Jules? Jill and Mic discussed those interviews on the first post and decided they weren't important. Right?

Jules :

If you look back at the first post, Mic said the other interviews were important but he wanted to begin with the interview with Peter. The comments Liz made to Jill might shed some insight.

Marcus :
I'm with Jules on this one, Lucia. I like to gather as much pertinent information as possible.

Suze :
Do you mind, Lucia? I agree with Jules and Marcus that it could be informative.

Lucia :
No, I don't mind. I was just questioning its usefulness since Mic didn't include it.

Ian :
Yeah but what does Mic know? He thought I was a bleeding Yank pretending to be an Aussie. Let's see the detail, Jill.

Mic :
You're still pissed about my little mistake? Thought you were bigger than that, Ian.

Ian :
Nah, I can be quite small-minded and petty when I put me mind to it.

Jill :

As you may recall, I met Louise on the mezzanine level Saturday morning after dropping off Lucy. We greeted one another and shook hands. Louise leads the way to an elevator marked Human Resources and pushes the top button.

"Oh my," I say, looking at the wall behind her. Over a hundred framed photographs decorate the Wall of Fame showing Doc's Place employees with twenty, thirty and forty years of service. "That's a nice touch. People have really worked here since the forties?"

"Oh yes," says Louise. "We're proud of our loyal, dedicated employees. When did you get into Reno, Jill?"

As the elevator door opens slowly, I assess Louise's stance. She holds her hands down in front of herself, trying to keep them still. Her knees may be trembling slightly. Her shoulders are drawn in, tense. She seems to compare her big, broad body to my slim form and tries to appear smaller. I find her eyes behind the big, tinted glasses and say, "I arrived a couple days ago, Louise. Visited close friends who introduced me around. Reno is a friendly city."

Suze :
Shot a guy in the head, killed him deader'n hell, then ate a hot dog and drank a beer.

Carlo :
Minor occurrence. Keep going, Jill.

Jill :

"The biggest little city in the world," says Louise with a smile, quoting the Reno arch as she leads me into the small elevator. "I'm glad you made friends already. You're almost finished with your master's degree?"

Awkward segue, must have memorized a list of questions. I watch her eyes until they stop wandering all over the elevator, then nod, "Mm-hm, writing my thesis." I'm about to add a comment when she asks another question from the list.

"Ah, the thesis," she says, "Seems like you'll never finish, doesn't it?"

Translation: do I really intend to finish? "Yes, but it's coming together. I'll submit it and defend this spring."

"That's great," says Louise. The elevator doors open slowly into a foyer. Applicants probably fill out a form and await their interview here. The foyer has five doors: benefits office, a personnel office with a reception window next to the door, a couple of hallways and probably the stairway beside the elevator.

Louise leads me into the personnel office where a tall, thin, pleasant-looking man is standing. "Jill Price, this is George Wright. George will ask you a few preliminary questions, Jill, and provide some information about our generous benefits here at Doc's." She says this with a smile, which means she's probably serious, and then walks away.

Sounds like a tour guide—generous benefits, biggest little city and dedicated employees. If Louise Northcutt believes this crap, then she's full of it.

Lucia :
Wow, we learned a lot from that.

Cyril :
Tells us that Jill intends to submit her thesis to her committee and defend it in the spring.

Jules :
Okay, I agree the initial meeting with Louise doesn't provide a lot of detail but hell, it's Louise. Maybe the other interviews will help.

Marcus :
Provides additional insight into the uncertainty emanating from Louise.

Lucia :
It's a thesis. How tough could that be?

Suze :
Have you ever written and defended a thesis?

Lucia :
No, not yet.

Suze :
Then shut the hell up. Sorry Jill, please continue.

Jill :

George extends his hand and stares at my chest. He lifts his eyes to meet mine as we shake hands. George has a weak handshake and releases pressure quickly so I release his hand. He asks me to sit, waits for me and then seats himself. He shows me an employment application form. As I look it over, he says that since I am applying for a management position, he will have a staff member type it on Monday.

Look at him, a bureaucrat convinced he's doing me a favor. George Wright wears a tee shirt under his polo shirt. He has no wedding band, no tan and no muscle tone. He cannot hold my look for a full second. George does not live up to his potential and may never. Leaning forward slightly, I say, "George."

He leans toward me and says, "Yes?"

"Thank you for coming in on your Saturday," I tell him soberly.

"Why, you're welcome, Jill, but really you know, it's my job."

"Comparing this application form to my resume, the only information items I see missing are reasons for leaving my last employer." I hand him the form.

He sets it aside, picks up a pen and a pad and writes, "Reasons for Jill leaving." He writes a 1 and circles it. The pen is poised above the pad.

"I held my last three jobs while completing work toward my master's degree at the University, George," I tell him seriously. "I quit all three for the same reason: I completed my comps and defense."

"Comps? Defense?" he says.

"Yes. Universities require students to write comprehensive examinations, or comps, to demonstrate understanding of graduate coursework. Students defend their responses with their committee."

George looks down at his pad and then back at me. Obviously, he does not know what to write.

"Just write, `Completed coursework. Anticipates receiving Master's in April 1985', George," I tell him. He does so. "Now, before grad school. . . ."

"Excuse me, Jill," says George.

"Yes?"

"Don't you have to write a thesis or something to graduate?"

Look into his eyes. "Yes, my program requires that I write a thesis."

"Oh," says George. "So, when will you finish your thesis?"

"I plan to submit and defend before April."

He looks at his pad and then back at me. "And then you will receive your master's degree." He follows my eyes to what he has written and says, "You're probably thinking you could have done this without my help," he says. "Sorry."

Place my hand on his. "Do I seem impatient, George?"

He smiles slightly at me and then looks at my hand on his. "No. You've answered every question completely." Finally, he looks at me again, eyes wide.

Remove my hand. "Before resigning to attend grad school, I was publications manager at Morris Bemerson," I tell him.

"Right," he says. He shifts his weight in the chair and writes a 2, circles it and writes, `Resigned to attend grad school'."

"I accepted a promotion to manager from technical writer," I tell him.

He writes a 3 with a circle and `Promoted to manager'." He picks up my resume and looks at it. "Maybe one more, Jill, if you please," he says. He writes a 4, circles it and looks at the pad.

"I resigned at the sheltered workshop because I wanted to work in business."

"Higher pay?" asks George, still looking at the pad.

"It was higher pay but that's not why I left, George."

He nods and writes, `Wanted to work in business' next to the 4. He looks at me, smiles and I smile in return. He taps the pen on the pad for a moment. "Jill," he says, "One of your interviews for this position is with Peter Marriott. Peter is the corporate counsel for Ferro Corporation. Ferro owns Doc's Place."

Watch him patiently. George probably likes me and wants to help me get this position. He is about to tell me something that perhaps he should not.

Looks into my eyes and says, "We interviewed a lot of people for this position. We rejected all but one and he didn't last a month. Peter told Louise to fire him and reject all other applicants but you. If you don't work out, Peter will have someone at Ferro corporate offices in Las Vegas write the magazine and fill the other functions." George looks at his pad and then at me again. "I'm going to be frank here. Louise asked Peter why he rejected the others. He told her that none of them had the stones to do the job. I don't even know if it's useful information but don't show him you're intimidated."

"Thank you," I tell George.

"Doc's has a three-month probation in which we can terminate you for any reason or no reason." When I say nothing in response, he continues. "Benefits," he says, picking up a pamphlet and sliding it across. "It's all in here. After a year, you get two weeks' vacation. You get one meal a day in the employee cafeteria." He shrugs, "It's okay except for the fish on Friday is really bad." George's expression backs that up. "A couple things not in the book are the free parking in Doc's garage across the Row—you'll get an assigned space—and the free health club membership on Matley Lane."